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Returns Policy

Rogue Boutique is confident that you will be happy with your purchase(s). However in the event that you are not completely satisfied with your order we will be happy to offer you a refund or exchange. In order to do so the item(s) must be new, unworn condition with all packaging and garment tags still attached. 

We cannot accept any used items and any such items will be returned to the purchaser. To return unsuitable item(s) you must contact us within 7 days of receiving the item(s).The information we require is ‘name’,’ name of items’. Items must be returned via post office, Charges incurred by you when returning item(s) are non refundable on . 

Items should be returned to the following address: 

23 High Street, Stone, Staffordshire, ST15 8AJ

Unsuitable items will only be refunded or exchanged when returned within 14 days of receipt. Returns received after 14 days of receipt will only be accepted at the discretion of Rogue Boutique.  All correctly returned items will only be credited to the account from which the original purchase was made. We are unable to refund any shipping charges incurred. We advise all customers check items thoroughly on receipt of goods, prior to removing and disposing of labels and original packaging. If you have any queries or would like to discuss the returns procedure with a member of our team please do not hesitate to contact us on the following details: 


Cancellations

You may cancel your order for a full refund up to the point of dispatch, after which the item is no longer our responsibility and you should follow the return or exchange procedure instead.